Peace of mind with travel insurance
In partnership with the international leader MONDIAL ASSISTANCE, isilines advises you to subscribe our travel insurance for 2 € per person (for trips between French cities), or 4 € per person (all other cases).
Our travel insurance covers:
- Trip cancellation
- Luggage theft
- Illness, repatriation
Ask your Eurolines/isilines agent when booking your tickets, on the phone, in isilines / Eurolines offices, or choose to include Travel Insurance when booking online.
If you have subscribed to our travel insurance policy and need assistance, contact Mondial Assistance by phone +33 (0)1 42 99 02 02 (24/7). Please make sure you have:
• Your insurance policy number
• Who needs help?
• Who's taking care of the person in need?
• Where, when and how can the person in need be reached?
Make a claim
To make a claim, please contact Mondial Assistance online, by phone: +33 (0)1 42 99 03 95 (from 9:00 to 6:00 from Monday to Friday) or by fax: + 33 (1) 42 99 03 25.